Privacy Policy
Last Updated: January 2025
1. Introduction
Thexplyxkhod ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Fill out a contact form or request a quote
- Place an order for printing services
- Subscribe to our newsletter
- Contact us via email or phone
This information may include:
- Name
- Email address
- Phone number
- Business name and address
- Payment information
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your printing orders
- Respond to your enquiries and provide customer support
- Send you quotes, invoices, and order confirmations
- Improve our website and services
- Send marketing communications (with your consent)
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, sale, or acquisition of our business
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Under New Zealand privacy laws, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with the Privacy Commissioner
7. Cookies
We use cookies to enhance your browsing experience. For more information about our use of cookies, please see our Cookies Policy.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@thexplyxkhod.world
- Phone: +64 9 8356 7421
- Address: 45 George Street, Auckland 1010, New Zealand